Mountain View, Calif. June 12, 2000-Remedy® Corp. (NASDAQ: RMDY), the world's leading supplier of eCRM and eBusiness infrastructure solutions, today announced the acquisition of ESQ Systems Integrators, Inc.™ consulting practice. ESQ is a privately-held professional services firm specializing in implementation services for Remedy's customer relationship management (CRM) and eBusiness infrastructure solutions.

"This acquisition will significantly increase our consulting resources, which will enhance our ability to deliver total solutions, including domain expertise and implementation services, in the rapidly growing eCRM and eBusiness infrastructure business," said Richard Allocco, Executive VP of Remedy's Worldwide Sales and Services. "Acquiring these skilled applications and core ARS consultants will also enable Remedy to better team with our partners on a worldwide basis by expanding the resources that directly support and serve them."

ESQ Systems Integrators has been a valued Remedy channel partner for more than three years, working closely with Remedy to deliver high quality solutions to customers in industries such as aerospace, finance, and telecom. This acquisition enhances Remedy's ability to accelerate its response time in offering clients eCRM and eBusiness infrastructure consulting services throughout the United States.

"ESQ's consultants have a close association with Remedy's core technology. This, combined with ESQ's consulting experience means that customers will have increased capability of on time, on budget solutions," said Diane Sandhu, President of ESQ Systems Integrators.

About Remedy Remedy is the world's leading supplier of eCRM and eBusiness infrastructure solutions. With more than 8,800 sites in production, more organizations use Remedy products for eCRM and eBusiness infrastructure management than any other solution. Remedy delivers service solutions that accelerate an organization's move to eBusiness and raise its agility to continually differentiate itself from competitors. Remedy's fast deployment programs and radical adaptability enable organizations to move more quickly to an eBusiness model, and to do so in a differentiated way. By focusing on internal and external service as competitive differentiators, our customers continually improve both their customer interactions and internal operations to raise satisfaction and lower costs. More information on Remedy, its products and services, is available on the company's Web site at www.remedy.com.

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Remedy and Remedy Corporation and Design are trademarks of Remedy Corporation, Mountain View, California, which are registered or pending in certain jurisdictions. All other trademarks are the property of their respective owners.
For further information contact:
Remedy Corporation Tamara Doney,
(650) 919-5404 tdoney@ remedy. com

Ruder Finn Amy Goodson,
(626) 568-4939 goodsona@ ruderfinn. com